Privacy & advertising choices

Your enquiries and service records

Urban Leaf Gardens collects the contact details, address, service requirements and preferred dates you submit to respond to enquiries, arrange inspections and work, issue documents and record payments. These details are stored in our secured website service and used by authorised staff and our service-delivery providers, including email delivery.

Google advertising measurement

Where permitted, Google receives page activity, advertising click identifiers, contact-button activity and successful quote or inspection-request events, including a unique non-contact submission identifier, for advertising measurement and optimisation. We retain permitted click/campaign evidence, consent evidence and event-queue status alongside enquiries to follow actual service outcomes internally. Phone, SMS and email clicks indicate intent only, not a confirmed conversation.

This implementation does not send enquiry email addresses or phone numbers to Google for enhanced matching and does not upload later customer or payment outcomes to Google. Advertising sources cannot always be established, and Google's attributed totals may differ from our saved enquiry records.

Optional website analytics is a separate choice. Google may process data overseas under its policies. Read Google's privacy policy and how Google uses business data.

Consent and withdrawal

Advertising tracking is blocked until acceptance in the EEA, UK, Switzerland, Canada (our location check cannot distinguish Quebec) and when location cannot be resolved. Outside those regions, ordinary advertising measurement can operate without a banner, but always respects saved rejection and supported global privacy opt-outs. Optional analytics requires acceptance.

Your browser stores a visitor reference, the choices, decision time and notice version. An enquiry retains the relevant evidence. Cookie settings lets you change or withdraw choices; this stops subsequent optional reporting, including across open tabs. Withdrawal does not erase prior acceptance evidence, business records or events already sent. Events blocked at the time are not replayed later.

Access, corrections and questions

We retain service and financial records as needed for business and legal obligations, restrict staff access, and avoid collecting unnecessary information. Contact info@urbanleafgardens.com.au to request access or correction, discuss deletion where permitted, or raise a privacy concern.